Hi,

I just wanted to say thank you to Troy and Maro they came to my home in Pine Island because I put in a warranty request to have my fireplace fixed. They came out today and checked it and Troy said that he would make sure that it gets fixed. I just think they both do an awesome job when they come out. I wish we could keep them here at Pine Island. Thanks guys!

Jennifer Ratcliff

Jack Pine Lane, Ponchatoula, La

As a career military family, Bill and Mary have had their share of homes. However, with a married daughter and four grandchildren, they were sure it was time to upgrade their home so there could be room for everyone.

They originally began looking for an existing home, and then a new home, and 30 homes later, they still could not quite find what they wanted. That all changed one day when they happened upon a Southern Homes community and the perfect home for their extended family.

The Petersen’s decided to proceed with Southern Home’s Laurel floor plan. “With the sunroom and bonus room options there is plenty of room for the grandchildren and I still get my man cave,” Bill chuckled.

Bill and Mary had previous experience with Southern Homes in the 90’s with the first home they built. “It was a fine home. But we are happy with the improvements that Southern Homes has made on their building and design. We also went with Southern Homes because of how professional they were from the beginning when we first met with the sales agent, Sandra Douglas. She was open about the whole process and allowed us to walk through homes that were being built. The quality was excellent and frankly the price…you just couldn’t beat, “ Bill commented.
“The lot we go to pick was perfect,“ Mary noted. “It had plenty of room and backed up to green space, which gave us the privacy that we needed. I was also impressed with how professional and friendly everyone was. They really wanted to do things right. Whenever we brought issues to their attention they were always willing to accommodate. What I really loved was the custom options. That was great because not everyone has the same needs.”

One of Bill and Mary’s biggest concerns during the building process was timing. “We wanted to qualify for the new tax credit. Southern Homes actually completed earlier than we expected. Eric and Todd did a superb job! They were always available and great at addressing issues,“ Bill highlighted.

With the home complete and ready, Mary reflected, “We were very pleased with the way the house turned out. With the selections of paint, countertops, fixtures, and cabinets, I was pleasantly surprised how it all went together. And we weren’t limited in choice; there was plenty to choose from. I really liked all the tall windows also; it made everything very light and bright. It was really wonderful.”

Bill also noted, “The people at Southern Homes really made the experience great. Eric, our builder even gave us a great housewarming gift: sidewalk chalk! It was an inside joke about the extra paved area I proposed as a place for the grandchildren to play that also happens to be a great place for me to keep my boat. It was nice that he remembered something like that.” Bill continued to say, “ You can really tell they wanted to do things right. Even when we had issues with the sod, they took care of it and it had no affect on our cost. Southern Homes will do it right even if they have to do it on their own dime. I would tell anyone that they couldn’t go wrong with Southern Homes. You can trust that they want to do it right and they will do it right.”

My husband and I had been looking for a house for over a year. (My husband is a little…well… picky). In January, to our great fortune, we were given an opportunity to purchase a wonderful lot not too far from where we were currently living. We had to move fast and we were pretty motivated to do so since we had been renting. We spent a lot of time researching potential builders online and setting up interviews. We found that a lot of the spec homes were pricy and just didn’t really have what we wanted. Then we came across Southern Homes. What first caught my attention was the reasonable price per square foot for their builds. But what won us over was when we saw the Charleston. The design was right inline with what we always wanted.

We were ready to move forward but were concerned about finding financing. Francessca Brennan, our Southern Homes agent, got in touch with a bank representative, helped us with paperwork and we were approved. And better still, we were able to get all we wanted for a price that would fit our budget.

The process with Southern Homes was quick, easy and enjoyable. We loved visiting the Charleston spec house at the Covington community, walking around, taking pictures and pretending it was ours. Francessca was very helpful in the Design Center, helping us pick out tiles, carpet, etc. We also were impressed with Don Raider who supervised our build. Don kept in contact with us all the time with very detailed updates. He always answered our questions and was very helpful.

There were no surprises when it came to price. Every single price for the home was laid out in the beginning. Southern Homes beat their own timeframe for the build by several weeks. Seeing our home completely built for the first time was a great feeling. It felt like we were starting fresh. And the house…everything looked great!

What really set Southern Homes apart from other builders we interviewed is that, from the beginning, I felt like Southern Homes would do anything possible to meet our requests. I could tell that they weren’t in business just to make money, but that they wanted make our home…just the way we wanted.

I have already referred Southern Homes to friends and family and told them how easy they were to work with. To get everything we wanted in a home is amazing and I am sure anyone will have the same experience with Southern Homes.

I would like recognize Sandra Douglas whose willingness and dedication helped me to get into my new home timely and problem free. She was always friendly, professional and available to me. I would also like to thank the rest of the Southern Home Team and Nolan Lending (Randi Selby) for working so hard to meet all of my needs in this process.

If you are in the market for purchasing a home I would highly recommend a Southern Home product. The quality of the homes and the service you receive are outstanding.

Thanks,
David and Anabel Hundt
Tallow Creek Homeowners

Regards,

Norm & Temmie
Tallow Creek Homeowners

I started in the industry over 4 years ago and was urged by my colleague and mentor, Todd Nowicki, to join the Southern Homes family.  I am glad I took his advice and have been blown away by the close-knit, family oriented professional atmosphere every since.  So when I found myself looking for my first home I thought, “Hey! What am I doing?  I know what I want and I know Southern Homes can build it”.

As I started building in the Cyprus Crossing community, I had no concerns about how things were going to turn out because I know personally what happens behind the scenes at Southern Homes.  The people are really genuine and truly want the best for every customer.  I really have been enjoying the experience of working with my fellow coworkers as a customer.  It’s great to be able to talk to your builder when you need to and work with a professional team with a great attitude.  And the location was perfect!  I don’t have a family yet but I plan to, so I really wanted a nice kid-friendly community with good schools nearby.  Cyprus Crossing was a great fit.

Currently, my home is 3 weeks away from completion*, which is actually a little bit ahead of schedule.  To be honest, I’m ready to move my stuff in righ

t now. Even though it is not finished it looks so great!  After building hundreds of homes for other people I am really excited to have one of my own.

This process has refreshed my mind toward what Southern Home customers experience.  When people are building a new house, they are looking to invest 20-30 years of their life into that home.

People need to know things are going to be done right and they need to have a builder who understands how important their home is to them.  Southern Homes does understand and delivers the best product. I admit, I may be a little biased because I believe I am the best builder in the world and by extension, also the company I work for but, in all honesty, I can say that homebuyers can trust in Southern Homes for quality work and to get their home the way they always hoped it to be.

*Ted’s house has now been completed.

Kitchen, Before Renovation

Kitchen, After Renovation

Needless to say, I fired that other contractor and took my friend’s advice to inquire about Southern Homes’ renovation service.  I was very eager to get started since at this point months had passed with mildew, mold and damaged dry wall sitting in my house.  Southern Homes made every effort to expedite my project.

Ted Oderman was great and handled everything.  He checked in with me to keep me updated and even came in to do a little of the work.  I have never had this kind of service from a contractor before.  It was refreshing!

The price and time estimates for the work were pretty spot on.  They fixed it all including structural damage and treating the wood.  They even did some extra touch ups around the house that was an unexpected treat.  I was really pleased.  Interestingly, the actual work was complete in about a week.  They did in one week what the other contractor could not get around to doing over the course of 3 months.  Also what sets Southern Homes apart is their customer service.  They actually call you back and voluntarily give you all the information you need to know.  They know how to do things the right way.

I would recommend Southern Homes to anyone because you will get excellent work and you can trust them to do what they say they are going to do.

Before Renovations

After Renovations

My primary objectives were location and value. After being a part of the construction team with Southern Homes for a few years, I was confident that quality was not going to be an issue. They give you the best product for your money; the best in features, aesthetics and quality craftsmanship. As far as location, I always wanted to live by a pond and, with 3 young children, a secluded street was very important. Southern Homes located a perfect home site in their Del Sol community to fit both these needs.

I got to see first hand how all our staff works seamlessly together to handle the nitty-gritty details of building a home; even down to securing a mortgage lender! From the sales person to the project manager to the preferred mortgage lender, everyone knew what to do and even sent me reminders to help me stay on track with the process. They were all easy to contact with questions, eager to assist during the transition to my new home and even willing to help me prepare for future needs and plans.

I have always enjoyed the great family atmosphere as an employee of Southern Homes. But through this experience I was able to see how impacting it is as a customer to have a builder you can talk to on a first name basis and who really wants to get to know you and your family’s desires for your new home. It was a great hand-holding experience, which really makes a difference when building a home.

When I first saw my new home all I could think was “WOW!”. I mean its one thing to envision your house as your building, picking colors and design features, but to see it all finished is something else. Because I got to choose everything about the way it all looked it really had my stamp of personal ownership on it.

From my experience, a lot of other builders are hard of get in contact with after you sign the contract. Many times you may not get to speak to them again until closing.

But with Southern Homes, open communication is encouraged with anyone at anytime. You can interact with your project manager, ask your questions and get answers. Also, what is unique to Southern Homes is that they encourage customers to frequently visit their home site during the process, regardless if a representative is there or not. This is discouraged by a lot of other builders I’ve worked with.

The bottom line is that with many builders it’s strictly business, but with Southern Homes, it’s strictly family! All of my neighbors are satisfied Southern Homes customers and the family atmosphere the company promotes resonates throughout the communities it builds. I would recommend Southern Homes to anyone, not as an employee, but as a Dad who wants the best home for his family.